HR training is an essential step to establishing a business culture. Ensuring that your company is compliant with the law and maintaining a positive workplace culture requires constant education. HR training for employees last year uncovered areas of opportunities that can quickly elevate your company's brand, increase productivity, and improve bottom-line results.
In this article we've outlined five steps that will maximize the impact of HR training on your company: set goals, prepare content, create learning modules, choose a platform to share the information with employees, and implement check-ins. By following these steps, you will gain important insights into how effective HR training can be towards achieving goal-based outcomes in your organization.
Step 1: Set Goals
The key to effective training is determining the desired outcomes or impact you want to achieve. If you're not sure what results you want from your training, then you won't be able to measure if your investment in training programs is paying off.
Think about which departments might need additional training and how that content can support their goals. For example, if the sales department is down this quarter and you have identified that customer satisfaction is an area of weakness for your team, then improving service should be part of your instructional design.
Step 2: Prepare Content
Since the purpose of any training session is to impart new knowledge that can be immediately applied, it's important to focus on measurable results.
The secret to effective training is knowing what real-world results you hope to achieve. To determine desired outcomes, answer the following questions:
It's also essential to gather information from employees who attended last year's session. This will help you identify areas of improvement and anticipate needs for future sessions.
When training a new group of employees, you'll need to assign them to a facilitator. This person will be responsible for putting together the content and assisting with steps 3 and 4.
Step 3: Create Learning Modules
The training process is like a puzzle – you have to assemble all the materials into one cohesive learning solution. To fulfill this task, you should begin by defining your objectives and identifying deliverable outcomes. The next step is creating learning modules that clearly outline what employees need to know in order for them to achieve those outcomes.
It's important to create an outline with a logical flow of information that is easy for participants to follow. When developing your modules, remember that you want your audience to understand exactly what they need to do in order to achieve the objectives you set forth.
STEP 4: Choose A Platform
There are numerous free and paid options available when it comes to HR training platforms. Choosing the right platform for your organization is all about finding the software that works best for you and your team.
Step 5: Implement Check-Ins
HR training should take place on a regular basis – not just on the first day of each quarter. By following these five steps, you'll be able to maximize your effectiveness and improve your level of customer service.
Begin by identifying which departments will be part of the training and what their goals are. Then decide on topics that will help your teams improve their effectiveness. The next step is to create learning modules and select the right platform to deliver these materials. Finally, set a schedule for follow-ups to measure outcomes.
Developing effective training programs is a vital part of your company's success. Following these steps will help you set realistic goals and provide training materials that employees will be able to immediately apply. It's also important to remember that HR training requires regular follow-ups in order to measure the impact on employee experience, productivity, and anything else you want to improve.